Help

What to do when a connection fails, how to open your address book on a new device, and how not to fall for scammers.

• Can’t connect What the connection messages mean and what to do about them.
• A new device How to open your encrypted address book on a new computer.
• Scammers and remote access How to recognize a scammer and what to do if you already let one in.
• Your first connection Three steps: install, enter the address, accept the connection.
• Questions and answers Price, unattended access, where your data is kept, files and phones.